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Message Posted: Wed, 25 Aug 2004 @ 11:10:58 GMT

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Victor

I try to keep things interesting. Thank you for your reply. It stirs up some great ideas that I will pursue. Once I get the smiles from the management team about their new ability to communicate interesting and provocative information about the warehouse, I will share my results with the list ...

Nobody ever asks me to do the simple things around here. What I am toying with at this time to answer the UPPER's questions is not so much what they have asked for (as vague as it may be) but to provide them what they need!

I believe the real question that I am trying to solve is "How do we provide management with the ability to communicate the value of the EDW?"

One of the most valuable aspects of your warehouse environment is "Systems Documentation" that is repeatable and easy to use. It must meet the various demands from all levels within the organization and enable the entire team the ability to communicate why the warehouse exists.

The answers are all around us but nothing is centralized and most often the results require translation.

Those with the best records win!

When we provide charts of transactions per day or top 10 DW users, what does that really mean??? Most of the time the success of our attempts to communicate using these charts and graphs are based on how pretty they are and not on the value of the information. What I am working towards is to provide the best of all worlds where management can retrieve their charts and capture their metrics and also provide a useful tool for the technical and functional teams to use.

When management shows off the warehouse information they will have the luxury to drill down into the depths of the detail to show the ability to truly solve DW issues quickly. That is the leverage points that I believe the UPPER's are asking for... "Give me something that I can sell to keep us in business!"

If the UPPER's can show that their team has the discipline and fortitude to capture and control the EDW environment, they can sell a comfort level that any monies invested are well spent.

ROI is oftentimes a perception!

Best Regards

Chris Coffing
AFKS O&M Lead Teradata DBA
Certified Teradata Master

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