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Message Posted: Fri, 25 Jan 2002 @ 11:11:41 GMT

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Neil,

Here's my opinion.

Our users love our Teradata-based service because it provides an "any query, anytime" capability. Consequently they do not have to plan with IT Support what they want to analyse and how to go about it. They think of an idea, turn it into a query and say "Go".

This does lead to many queries being inefficient, some horribly so, but Teradata copes and the analysis process can continue uninterrupted.

This capability has led to a new way of using information. The essential change is that it has become normal for information to be used to inform(!) conclusions, rather than relying on gut feel, sorry, I mean experience.

That has happened because users can rely on making progress with analyses without having to turn to IT Support for anything, which would have meant getting delayed by the IT skills bottleneck.

Recently, one of our original business sponsors repeated the crucial significance of this ability to work ad hoc, by saying that analysts need to follow their noses through the data.

That's just what Teradata enables.

Regards,

John

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