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Message Posted: Fri, 04 Jan 2002 @ 18:51:21 GMT

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Subj:   Re: Upgrades 'R' Us
From:   John Hall

I don't think that the issue is so much whether to upgrade or not, but rather the quality and stability of the upgrade. My own preference is to stay with a release as long as I can and then jump as far forward as I can when it's time to upgrade. I then focus on keeping the machine stable and trying to get as much value out of a release until it's upgrade time again.

That may be my preference, but then there's reality. I won't argue that an upgrade should be delayed when there's real business value to a new feature. But I will argue against an upgrade if all I'm going to get is stability issues in trade for a feature that is really-really cool, but doesn't bring actual business value.

It's all a matter of trade-offs. Some of those trades I get to make and others are made by my management and the needs of our business. What I don't want is to be given a fait accompli by the vendor. But that's the way that the business has gone, whether it's NCR, IBM, Oracle or Microsoft.

To my mind, the best case is to have upgrades that are well tested and rock stable. I'm pretty sure that we can all agree on that.

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