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Message Posted: Wed, 08 Feb 2012 @ 11:29:49 GMT


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Subj:		Viewpoint smtp test failed

From:		Singh, Ravi

Hi Gurus,

We are setting up Viewpoint email alerts in our environment. While configuring "Delivery settings->Emails" , the SMTP test is failing. It gives following error,

"Timeout - remote host did not respond".

I believe that it?s not able to find the SMTP host on the network. However, I confirmed that SMTP host is pingable. Even , we are able to send mail via postfix(mailx) service ?from the server using the same SMTP host.

Any suggestion what could be wrong with our configuration?

Thanks & regards,

Ravi Singh
Teradata DBA