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Archives of the TeradataForum
Message Posted: Wed, 05 Mar 2003 @ 16:41:58 GMT
| Subj: | | Re: Tech Center on teradata.com |
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| From: | | Anomy Anom |
<-- Anonymously Posted: Wednesday, March 05, 2003 11:22 -->
| | Come on, Eric, Teradata doesn't even let us look at closed DRs! Many times I've been refered to a DR and can't see it because it's
closed, the Teradata service rep has to get it and send the text to me. | |
Harold,
Does this mean that you can see open DRs? I can't even see my own DRs via Support Link - just call logs (which is worthless once a
problem gets interesting and becomes a DR). I can see the status of a DR, but that's trite. Is there a way to actually see a DR?
Thanks.
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