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Message Posted: Tue, 28 Mar 2006 @ 14:17:44 GMT


     
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Subj:   Configuring alert policies using Teradata manager 7.1
 
From:   Flavio Sobral

Hi all,

I'm configuring alert policies using Teradata manager 7.1.

Alert viewer utility works well, showing alerts according to the active alert policies.

On the other hand, alert actions never works (banner, write to log, email, etc.). Teradata manager ignores all actions configured at active policy.

Any tip or suggestion ?

Looking at tmgr.log, I can see the following messages:

     03/27/06 15:57:47 "alert.exe  4020.3912  INFO:
     CProfileInfo::BuildFromRegkey Profile = tlmdev  this 0x12f84c
     (ProfileInfo.cpp+316)
     03/27/06 16:03:47 "alert.exe  4020.176   ERROR: CSocket::CSocket: cannot
     close socket. Error = 10038 (Socket.cpp+297)
     03/27/06 16:45:46 "alert.exe  2072.1244  INFO:
     CAlertView::AssignSelectProfile tlmdev 0x35bd64 (AlertView.cpp+830)
     03/27/06 16:46:43 "alert.exe  2072.196   ERROR: CSocket::CSocket: cannot
     close socket. Error = 10038 (Socket.cpp+297)
     03/27/06 16:46:47 "alert.exe  2072.1244  INFO: UpdateProfileItems() is
     called for ProfileInfo.GetProfileName() tlmdev (AlertView.cpp+419)
     03/27/06 16:46:47 "alert.exe  2072.1244  INFO:
     CAlertView::AssignSelectProfile tlmdev 0x35bd64 (AlertView.cpp+830)
     03/27/06 16:47:46 "alert.exe  2072.1244  INFO: UpdateProfileItems() is
     called for ProfileInfo.GetProfileName() tlmdev (AlertView.cpp+419)
     03/27/06 16:47:46 "alert.exe  2072.1244  INFO:
     CAlertView::AssignSelectProfile tlmdev 0x35bd64 (AlertView.cpp+830)
     03/27/06 16:48:46 "alert.exe  2072.332   ERROR: CSocket::CSocket: cannot
     close socket. Error = 10038 (Socket.cpp+297)
     03/27/06 16:48:48 "alert.exe  2072.1244  INFO: UpdateProfileItems() is
     called for ProfileInfo.GetProfileName() tlmdev (AlertView.cpp+419)
     03/27/06 16:48:48 "alert.exe  2072.1244  INFO:
     CAlertView::AssignSelectProfile tlmdev 0x35bd64 (AlertView.cpp+830)
     03/27/06 16:49:46 "alert.exe  2072.1244  INFO: UpdateProfileItems() is
     called for ProfileInfo.GetProfileName() tlmdev (AlertView.cpp+419)
     03/27/06 16:49:46 "alert.exe  2072.1244  INFO:
     CAlertView::AssignSelectProfile tlmdev 0x35bd64 (AlertView.cpp+830)

Any clue about why Teradata manager actions are not running ?


Thanks in advance,

Flavio Sobral



     
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