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Message Posted: Wed, 08 Aug 2007 @ 20:33:14 GMT

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<-- Anonymously Posted: Wednesday, August 08, 2007 14:28 -->

The Teradata DBMS runs on a Windows box. We are unable to connect to the DBMS thru BTEQ, SQL Asst, etc..

Error message when user attempts to connect via BTEQ:

     DBS CRASHED OR SESSIONS RESET. RECOVERY IN PROGRESS

We are unable to connect to the server to run some diagnostic commands. (The established admin connection procedure uses a special Admin ID which connects to the server via remote desktop.)

We are considering bouncing the box.

Any thoughts on the risks of bouncing the box?

Thanks

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