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|  |  | Archives of the TeradataForumMessage Posted: Thu, 25 May 2006 @ 12:24:05 GMT
 
 Hi, Certainly this is not a issue with queryman installation. There are some antivirus programs those if detect certain viruses, delete this ssa3d30.ocx file. This I could detect after looking at the log file of one such antivirus program. Find below sample cut out from the log file . This log has been taken from a PC where queryman does not work after reboot. I could not understand much about this log, but understand that this is the place where the problem is happening. 
     Load Damage Cleanup Template (DCT) "C:\Program Files\Trend
     Micro\OfficeScan Client\tmadce.ptn" (version 145) [success]
     ADW_BONJING.A[virus found]
     -->delete file("C:\WINNT\system32\ssa3d30.ocx","","") success
     -->modify registry value("n/a","Software\Microsoft\Internet
     Explorer\Main","Start Page") success
I am still not able to find , why this ocx is deleted when it finds the virus. Is the ocx infected?? Regards, Rachana 
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