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Message Posted: Tue, 19 Aug 2003 @ 09:02:43 GMT

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<-- Anonymously Posted: Tuesday, August 19, 2003 04:19 -->

We have a big customer table which some of our Call Center operators access using a Web front end. They usually type in the last name which gets generated as a SELECT query on the table as

sel col1, col2, col3 from custtable where last_name like '%EDWARD%'.

This is a good functionality for them as they get all the records but it is FTS which is costlty in terms of perfomance. Are there any options to improve performance.

Users are bound to use the last name for querying this table and always likely to use LIKE operator.

Any suggestions welcome.

Thanks

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