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Message Posted: Sun, 26 Nov 2012 @ 01:57:43 GMT

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Hi Forum,

I received this alert from our viewpoint server. Could anyone please give an insight on this alert

     HIGH - Data collector Down

     Event Timestamp: 2012-11-25T20:06:44.368-05:00

     Data Collector Id=47
     Data Collector Name=Lock Info
     Error Occurred=true
     Error Message=Unable to get lock information from dumplocklog utility!
     [Teradata Database] [TeraJDBC 14.00.00.13] [Error 3183] [SQLState HY000] Unrecognized
     command keyword:? viewpoint.

     Description: (Error Occurred is true and (Data Collector Id = 42 or Data Collector Id =
     38 or Data Collector Id = 28 or Data Collector Id = 49 or Data Collector Id = 39 or Data
     Collector Id = 32 or Data Collector Id = 47 or Data Collector Id = 30 or Data Collector
     Id = 43 or Data Collector Id =
     31 or Data Collector Id = 46 or Data Collector Id = 35 or Data Collector Id = 29 or Data
     Collector Id = 40 or Data Collector Id = 41 or Data Collector Id = 37 or Data Collector
     Id = 44 or Data Collector Id = 36 or Data Collector Id = 48 or Data Collector Id = 45))

Thanks

Roopalini

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