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Message Posted: Mon, 04 Oct 2004 @ 17:59:15 GMT


     
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Subj:   Re: Alert Policy
 
From:   Dempsey, Mike

If the policy failed to apply correctly you would have received an error notification as the result of your apply.

Assuming that you did not there are 3 additional requirements.

1) The Teradata Manager service (TMgr 6.0 and above) must be running somewhere, and must be monitoring the system that you applied the policy to. (If you are running TMgr 5.x then you need to launch the Alert Control Module from the Teradata Manager executive instead.)

2) If the service (or ACM) is already running and monitoring this system there will be a delay before this new policy goes into effect. The delay is set through the policy editor 'Rates' tab. The first item - 'Refresh Policy Information' determines how frequently the service checks to see if a new policy has been applied.

3) For email alerts, Microsoft Outlook must be RUNNING on the PC that is running the TMgr service (or ACM). If Outlook is installed, but not running, you will find the alerts in its outbox.


Mike Dempsey
Teradata Client Tools



     
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