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Message Posted: Tue, 03 Feb 2004 @ 02:01:58 GMT
we implemented a solution for a CTI-Server, which was taking its routing information from the Warehouse.
Incoming parameter was "dialed digits" --> Outgoing Result: Several Customer infos.
The thing in this case was performance - so we had to go for a PI-access. We build a table on a daily base ( fair enough for routing ) and then find the customer via the SP ( dialed digits " or less" because of extensions ... ).
Its better to go for a couple of PI-access queries instead of one "where .. like %"
There have been up to 30.000 requests(calls)/day on a ( 2-node 48xx ) and we are far off of measuering any performance issues because of that application.
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