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Message Posted: Wed, 28 Jan 2004 @ 15:03:51 GMT

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Subj:   Re: Alerts on Teradata manager
From:   Dempsey, Mike

One thing you should always do is set the 'Duration' field to a value greater than zero. (For each alert)

Zero means that the alert will fire as soon as a limit is exceeded. In general you really don't want this to happen - far too many meaningless alerts.

If you set it to 60 (for example) then an alert will not fire until the limit has been exceeded for at least 60 seconds. This is much more reasonable. (In many cases you may want to set a longer duration.)

You are not trying to get alerted to temporary spikes - you really need to know about conditions that last for a while.

I would also suggest that you set the actions to 'Log' rather than Email/Page for a while. This allows you to 'tune' the alert values by looking at the number/type of log entries without raising a whole lot of Emails/Pages. Then when you have it working the way you want you can change 'Log' to 'Email' or 'Page'.

Mike Dempsey
Teradata Client Tools

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